The Nebraska Public Service Commission’s (PSC) cold
weather rule takes effect beginning November 1. The cold weather rule provides financially strapped customers of Nebraska’s jurisdictional natural gas utilities a little extra time to pay their
The PSC’s cold weather rule applies only to customers of the state’s jurisdictional utilities, Black Hills Energy, which now includes both Black Hills and legacy SourceGas Distribution service
territories, and Northwestern Energy.
From November 1-through-March 31, Black Hills and Northwestern may not shut off service to customers without allowing an additional 30 days to pay beyond the normal bill due date.
“We’ve already experienced a taste of what may be this winter,” said Commission chair Mary Ridder. “The cold weather rule enables natural gas suppliers and customers to work together to ensure service for everyone during a time when natural gas bills are often the highest.”
Customers finding it difficult to pay natural gas bills should contact the company to arrange payment. Customers can also contact local public assistance agencies for help with natural gas bills.